E4 Pharmacy inspections: Standardising pharmacy practice one site at a time

Wednesday 13 September 2017
COEX Convention & Exhibition Center : Grand Ballroom 105 3 hours

Organised by the FIP Military and Emergency Pharmacy Section

Chairs: Ann Smeeton (New Zealand Defence Force, New Zealand) and Richard Wosolsobe (Austrian Armed Force, Austria)


Most organisations will establish policies and standards in order to offer high quality and safe pharmacy services. In military and emergency organisations, pharmacies are often spread over great distances, which can span many countries. Ensuring that policies and standards are adhered to by all members of the pharmacy team requires a concerted effort. Pharmacy inspections and visits, standard operating procedures, training and other strategies are just some examples of how policies and standards can be implemented and monitored across regions, states and countries.

Learning objectives

At the conclusion of this knowledge-based session, participants will be able to:

  1. Describe measures put in place to assist pharmacists and other members of the pharmacy team to apply organisational policies and standards.
  2. Identify tools used to improve communication and feedback between the organisation’s decision makers and the frontline professionals.
  3. List strategies to empower frontline professionals to adapt and adjust organisational policies and standards to their local needs, while still meeting organisational vision.
  4. Identify key elements included in the development of a professional inspection model.


09:00 – 09:05
1. Introduction by the chairs            

09:05 – 09:30
2. Inspection processes in the German Military

Matthias Meyer (Bundeswehr, Germany)

09:30 – 09:55
3. Performing effective pharmaceutical manufacturer GMP inspections in lesser developed countries

Michael Anisfeld (Globepharm, USA)

09:55 – 10:20
4. Professional pharmacy inspection in Canada

Greg Eberhart (Alberta College of Pharmacists, Canada)

10:20 – 10:40 Coffee/tea break

10:40 – 12:00
5. FIP MEPS discussion panel: Professional pharmacy inspections and visits

  1. WHO conducts professional inspections in your pharmacy and under whose authority?
  2. WHAT pharmacy activities are being audited?
  3. HOW are the results of the inspection/visit being communicated and addressed?

    Sylvain Grenier (Canadian Forces, Canada)