C6 How to deal with low health literacy

Tuesday 12 September 2017
09:00-12:00
COEX Convention & Exhibition Center : Grand Ballroom 103 3 hours

Chairs: Greg Duncan (Monash University, Australia) and Parisa Aslani (The University of Sydney, Australia)

Introduction

Health literacy within the broader context of health care can be regarded as a patient/consumer risk factor as well as an asset. As a risk factor, low health literacy can impact on a person’s health and medicine-related information seeking behaviour, ability to understand and act on information, self-management and self-care, and adherence to therapy. Health care professionals should be aware of this and ensure that all services delivered follow a “Health Literacy Universal Precautions” approach. As an asset, health care professionals can improve a person’s health literacy through improvements in knowledge and capacity. Therefore, having an understanding of health literacy, specifically in populations who are more vulnerable and who visit the pharmacy more frequently, will equip pharmacists with the knowledge needed to support these groups more effectively and deliver services that are targeted and tailored to their needs. 

Learning objectives

At the conclusion of this application-based session, participants will be able to:

  1. Analyse health literacy as a risk and an asset.
  2. Evaluate the impact of low health literacy levels on clinical, humanistic and economic outcomes.
  3. Differentiate the specific needs of women in health care and the impact of low health literacy on their use of health care services.
  4. Advocate for interventions that pharmacists can deliver to increase women’s knowledge and capabilities, and therefore health literacy.
  5. Advocate for interventions that pharmacists can deliver which are underpinned by the Health Literacy Universal Precautions.

Programme

09:00 – 09:20

1. Health literacy and its impacts

Greg Duncan (Monash University, Australia)

09:20 – 09:40

2. Women’s health and the impact of low health literacy

Safeera Hussainy (Monash University, Australia)

09:40 – 10:00

4. Interventions to assist women with low health literacy to find appropriate and relevant information

Parisa Aslani (The University of Sydney, Australia) 

10:00 – 10:20

5. Interventions to assist women with low health literacy to use appropriate health care — Case example from the Republic of Korea

Euni Lee (Seoul National University College of Pharmacy, Republic of Korea)

10:20 – 10:40 Coffee/tea break

10:40 – 11:05

6. Interventions to assist women with low health literacy to use appropriate health care — Case example from the Netherlands

Marcel Bouvy (Utrecht University, The Netherlands)

11:05 – 12:00

7. Workshop on developing interventions which can be delivered in the pharmacy for women to assist with information seeking behaviour, decision-making and informed consent